HRMA January Monthly Meeting

 Registration is closed for this event
Cindy Benson Delgado, CEO Dale Carnegie

Topic: Uncovering Leadership Blind Spots for Building Employee Engagement and Retention

As HR professionals, you know that leadership matters. Leaders at the senior level must to create a culture of engagement, while leaders on the front line need to motivate employees to achieve outcomes. Regardless of level, most leaders "think" they’re demonstrating the qualities of an effective leader, but the findings from a new study indicate otherwise. Our research found that:

Only 17% of employees are satisfied in their job.

…And 45% of employees are planning on leaving their job in the next 12 months.

Through a recent global employee study, Dale Carnegie identified specific areas where leaders are falling short – we call these “leadership blind spots”. These are the leadership attributes that are critical to organizational performance.  Our presenter will cover the following areas:

  • Identify which leadership trends from our research may be impacting your organization
  • Learn how your leaders can drive employee retention and satisfaction




Cindy Benson Delgado is CEO of Dale Carnegie of New Mexico, El Paso, TX and the San Joaquin Valley of CA; and is a Global Carnegie Master Trainer.  Cindy has been responsible for the development and implementation of the Customer Solutions across more than 25 countries spanning North America, Europe, Asia and Australia. 


Cindy has strong experience working with multi-national businesses and Federal and State customers on leadership and engagement, presentations skills, building and aligning performance expectations, strategic planning and customer service. 

During her 18 years with Dale Carnegie®, her many customers include: United States Air Force, Los Alamos National Laboratory, New Mexico Higher Education Department, Farm Service Agency of New Mexico, U.S. Army, United States Coast Guard, U.S. Marine Corps, Defense Finance and Accounting Service, Administrative Offices of the U.S. Courts, Department of Transportation Research and Innovative Technology Administration, General Services Administration, various Intelligence Organizations, United States Patent and Trademark Office; and numerous other Agencies of the United States Government, as well as companies like Invesco, Intel, Microsoft, Starbucks, Nasdaq, Honeywell, Bank of America, Costco, E&J Gallo Wineries, Wilhelmsen Ships Service, Albemarle, A.P. Moller-Maersk, First Data, and Coloplast.



January 16th, 2018 11:15 AM   through   1:00 PM
Sheraton ABQ Uptown
2600 Louisiana Blvd NE
Albuquerque, NM 87110
United States
Event Fee(s)
HRMA Member $ 30.00
Non HRMA Member $ 45.00
Pre-Paid Event Bundle (only select if you pre-paid all lunches) $ 0.00
2018 Board Member $ 0.00
UNM Student Member $ 0.00
CNM Student Member $ 0.00

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